Your satisfaction is our guarantee
At Gertrude Hawk Chocolates we unconditionally guarantee every item we sell. If you are not completely satisfied with your purchase, simply return it for a refund or replacement.
Returns are handled separately in the different areas of distribution: Online, Retail Store, Fundraising and Wholesale. Please contact the appropriate customer service department for more information on how to handle your return.
You may also fill out our contact form and a customer service representative will get in touch with you.