Your satisfaction is our guarantee
At Gertrude Hawk Chocolates we unconditionally guarantee every item we sell. If you are not completely satisfied with your purchase, simply return it for a refund or replacement.
Returns are handled separately in the different areas of distribution: Online, Retail Store, Fundraising and Wholesale. Please contact the appropriate customer service department for more information on how to handle your return.
For contact information for customer service representatives and sales representatives, please visit our contact us page.